‘My Blue Dart’ app now enables a customer to book & digitally pay for the shipment

Blue Dart Express Limited, South Asia's premier express air-integrated transportation and distribution express logistics company, today announced the tech upgrade of ‘MY BLUE DART’ APP. The app has some new additions with respect to Personal User, Guest and Business Login Features. The user-friendly, secure and reliable mobile application will further enhance the experience for customers and can be accessed on both the iOS or Android app stores.

Technology has always been a major pivot at Blue Dart, and the pandemic has only helped catapult its innovation further to enhance the customer experience. Blue Dart’s innovation has always remained consistent in devising technology-led future ready solutions that would sustain the supply chain even in the event of another unprecedented crisis.

Manoj Madhavan, Chief Information Officer, Blue Dart says, "Over the last 39 years, Blue Dart has achieved and set a plethora of benchmarks across industries as we continue to sustain our position as the nation’s Most Preferred Logistics Service Provider. One such milestone was the launch of ‘My Blue Dart’ app, with an aim to fulfil any and all of our customers’ logistics requirements whilst providing individualized solutions on-the-go. Since we are trailblazers in the industry, it was imperative to take a leap and upgrade the app for better customer usability."

The pre-existing features and the upgrade have been listed below for reference:

Personal User Features:

• This feature exclusively provides personalized access to non-account holders.

• In addition to scheduling a pick-up, the app now enables a customer to book a shipment & also digitally pay for the freight.

Guest Features

• TrackDart: Enables the customer to track their shipment anywhere, anytime.

• Location Finder: Benefits the customer by helping them find the nearest Blue Dart store across our 55400+ locations.

• Transit Time & Price Finder: Provides the customer with a user-friendly method to find out the best rate while sending/receiving a shipment.

• Contact Us: To help our customers connect with our reliable, responsive and resilient Blue Darters eager to provide solutions to any queries they may have.

• Scan and Track: Will assist the customer to scan the AWB/Ref No/Barcode and track the status of their shipment.

Business Login Features

• Address Book: Designed to capture both the respective shipper and consignee addresses as required.

• Book a Shipment: This provides online services which will assist in booking a shipment.

• Reprint AWB: This feature will enable the customer to reprint a PDF of the AWB

• Schedule a Pick-up: This function will enable an online pick-up for all services which need door-to-door pick-up.

Users can download the app in the iOS or Android app stores. To learn more about the upgrade, visit:

https://play.google.com/store/apps/details?id=com.bluedart.mobilitytracking&hl=en_IN&gl=US

https://apps.apple.com/in/app/my-blue-dart-app/id1535588274

About Blue Dart:

Blue Dart Express Ltd., South Asia's premier express air, integrated transportation & distribution logistics company, offers secure and reliable delivery of consignments to over 55,400+ locations in India. Blue Dart is a provider of choice for its stakeholders due to its customer centric approach and aims to further strengthen this partnership. As part of Deutsche Post DHL Group’s DHL eCommerce Solutions division, Blue Dart accesses the largest and most comprehensive express and logistics network worldwide, covering over 220 countries and territories, and offers an entire spectrum of distribution services including air express, freight forwarding, supply chain solutions, customs clearance etc. The Blue Dart team drives market leadership through its motivated people, dedicated air and ground capacity, cutting-edge technology, wide range of innovative, vertical specific products

and value-added services to deliver unmatched standards of service quality to its customers. Blue Dart's market leadership is further validated by its position as the nation’s most innovative and awarded express logistics company for exhibiting reliability, superior brand experience and sustainability which include recognition as one of ‘India's Best Companies to Work For’ by The Great Place to Work® Institute, India, ranked amongst ‘Best Multinational Workplaces in Asia’ by The Great Place to Work® Institute, Asia, voted a ‘Superbrand’ and ‘Reader’s Digest Most Trusted Brand’, listed as one of Fortune 500’s ‘India's Largest Corporations’ and Forbes ‘India's Super 50 Companies’ to name a few. Blue Dart’s Diversity and Inclusion initiatives have also led to it being recognized as one of India’s ‘Best Workplaces for Women’ in 2021 and ‘Best Organizations for Women’ in 2022 by the Economic Times.

Blue Dart fulfils its social responsibility of climate protection (GoGreen), disaster management (GoHelp) and education (GoTeach) through its GoPrograms.

For more information, please contact:

marketing@bluedart.com

Dated : 25th November, 2022